No store visit needed. Ship your broken tablet or e-reader to us anywhere in the US. We fix it with certified technicians and ship it back — guaranteed.
Describe your issue and get an instant estimate.
We email you a free UPS label within 1 hour of booking.
No work starts without your approval. Zero surprises.
Repaired, tested, and back to you in 2–5 business days.
Can't fix it? You pay nothing. Return shipping is on us.
Fill out the repair form with your device and issue
Prepaid UPS label emailed within 1 hour
Pack securely, drop at any UPS location
We diagnose, quote, and wait for your go-ahead
Fixed, tested, shipped back free in 2–5 days
Cracked or dead e-ink display? We replace screens for all Kindle and Kobo models with genuine parts.
Short battery life or won't charge? Fresh battery for all Kindle and Kobo generations.
Loose or broken charging port? We repair micro-USB and USB-C ports on all e-reader models.
Even waterproof devices can suffer damage. We assess and repair water-damaged e-readers.
Power button, page-turn, or home button not responding? We fix all hardware button issues.
Not sure what's wrong? We'll run a full diagnostic — free when paired with any repair.
All prices include parts and labor. You approve the quote before we start any work.
| Device | Repair | Price | Turnaround |
|---|---|---|---|
| Kindle Paperwhite (9th–11th Gen) | Screen | $39–$49 | 2–3 days |
| Kindle Paperwhite | Battery | $29 | 1–2 days |
| Kindle Oasis (9th–10th Gen) | Screen | $55–$65 | 2–3 days |
| Kindle Oasis | Battery | $35 | 1–2 days |
| Kobo Libra 2 | Screen | $45 | 2–3 days |
| iPad Mini 6th Gen | Screen | $99–$119 | 3–4 days |
| iPad Mini 6th Gen | Battery | $69 | 2–3 days |
| iPad Air 5th Gen | Screen | $129–$149 | 3–5 days |
| Samsung Galaxy Tab A8 | Screen | $89–$109 | 3–4 days |
| Any Device | Charging Port | $25–$55 | 2–3 days |
| Any Device | Diagnostic | $15 (free w/ repair) | 1 day |
| Any Repair | Priority Service | +$15 | 1–2 days |
No — we are an online mail-in repair service only. This lets us serve customers anywhere in the US with consistent, high-quality results. Ship your device to us and we ship it back fixed.
Most repairs take 2–5 business days after we receive your device. Priority service (1–2 days) is available for +$15. We'll confirm the exact timeline when your device arrives.
We do — both directions. You get a free prepaid UPS label to ship to us, and we cover return shipping after repair. Zero shipping cost to you.
Select "Diagnose Only" in the form. We'll run a full diagnostic for $15 — free if you proceed with a repair. We'll send a detailed report either way.
You pay nothing — not even shipping. We return your device at our cost and let you know your options, including our buyback program.
Yes. All UPS shipments are insured. Follow our packaging guide to ensure your device arrives safely and is covered during transit.
Follow these steps before shipping your device.
Save any important files. We may need to factory reset in some cases.
Use at least 2 layers, paying extra attention to corners and screen.
1–2 inches of padding on all sides. Avoid thin mailer envelopes.
Write or print your DR-XXXXXX reference and place it inside the box.
Tape all seams, attach the prepaid label on top, drop at any UPS location.